I love a good mess. I untangle problems, design smart solutions, & collaborate to create customer-first results that hit the bottom line.
Want to see what I do?
Preserving Taíno Culture Through Design
UX Research
Designing an onboarding experience that keeps users engaged and connected to their heritage.
Unearthing a Better eCommerce Experience for D Joyce Minerals
UX Design
CX Strategy
How strategic design improvements led to a 191% increase in engagement.
Enhancing Safety & Wellbeing for Hamilton’s Business Community
UX Content Design Strategist
UX Writing
Exploring the Role of UX in Civic Engagement
From Clicks to Contributions: A Meals for Vets Website Audit
UX Audit
Crafted an improvement plan that earned stakeholder acclaim and guided meaningful change.
Lost in the Mail: Navigating Canada Post’s User-Centric Website Redesign
UX Design
UX Writing
Redesigned navigation and optimized copy to deliver a seamless and user-centric experience